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At TechBuy Nepal, we respect your right to privacy and understand the importance of safeguarding your personal information. If you wish to have your data deleted from our systems, please review the following policy.
1. Right to Data Deletion
You have the right to request the deletion of your personal data that we collect and store. This includes any information associated with your account, purchases, and communications with us.
2. How to Request Data Deletion
To request the deletion of your data, please contact us via one of the following methods:
- Email: support@techbuynepal.com
- Phone: +977-XXXXXXXXX
Please include your full name, email address, and any relevant account details. This will help us verify your identity and locate your data in our system.
3. Processing Your Request
Upon receiving your request, we will:
- Verify your identity to ensure that the request is legitimate.
- Review the data associated with your account.
- Delete all personal information from our systems, unless we are legally required to retain it (e.g., for tax or regulatory reasons).
We will notify you once the data deletion process is complete. Please note that data deletion is permanent and cannot be undone. Once your account and data are deleted, you will no longer have access to any purchase history, saved items, or other account-related information.
4. Data Retention Exceptions
In certain cases, we may be required to retain your data even after a deletion request has been made. This could include circumstances such as:
- Compliance with legal or regulatory obligations.
- Resolving disputes or enforcing our terms.
- Completing any ongoing transactions at the time of the request.
In such cases, only the data necessary for these purposes will be retained, and it will be deleted once it is no longer needed.
5. Contact Us
If you have any questions or need assistance with data deletion, feel free to contact our support team:
- Email: support@techbuynepal.com
- Phone: +977-XXXXXXXXX
We are committed to protecting your privacy and ensuring your data is handled securely.